Our website provides checkout options for Shop Pay, and express options such as PayPal, Google, and Amazon. We also offer Afterpay. We are sure you will find checking out extremely easy, but should you have any questions, please email us. We don't store payment information in our system, so rest assured your credit card information is safe and secure.
Order Changes and Cancellation Information
We work to ship orders as quickly as possible, and in order to maintain the quick shipping we are legendary for, we are not able to make any changes to an order once it is placed. We are not able to add or remove items, or exchange items within an order. We are also not able to cancel orders once processed. Should you need to make a return, all of our return information is listed HERE.
All orders will be processed within 3-4 business days on average. In order to offer you the quickest and safest shipping available, we ship via FedEx whenever possible for MFT's Choice. FedEx does not ship to PO Boxes, so please list an actual street address when possible. We offer the following shipping options for our retail customers:
Contiguous US Orders
Alaska, Hawaii, and Puerto Rico Orders
*Orders outside of the United States are subject to duties, taxes, brokerage fees, clearance fees, and various other fees not listed here, as designated by your countries policies. These fees range, but can be 30% or higher between advancement fees and import taxes. We do recommend to store payment information on file with FedEx to pre-pay for any customs charges and avoid the advancement fee. My Favorite Things is not responsible for these charges. We must mark actual product value on the orders we ship. We cannot reduce the value of your packages, or mark them as "gifts". Should you refuse a package for any reason, all shipping costs, duties, taxes, and any fees imposed by your country will be deducted from the refund owed to you once we receive the return. All duties and fees are imposed as soon as a package reaches customs, and MFT is not responsible for any of those charges.
Shipping information for wholesale customers is listed on the Wholesale Information page.
Make sure your shipping address is correct, as our shipping program pulls this directly from your order. While we try to catch errors and make corrections, we cannot guarantee delivery to your desired address unless it is correct at the time your order is placed.