I’ve got a ton of news to share with you today, starting with the reintroduction of our beloved Heavyweight Card Stock. We’ve added a lovely traditional Kraft to the line-up as well, so check it out! What’s even better than card stock? Well, matching ribbon of course! We now carry 5 yard packages of grosgrain in matches to each of our card stock colors (including Kraft). In addition, we have A2 sized envelopes in Sweet Tooth, Whip Cream and Kraft. We’ve heard from lots of you that you *needed* to have the card stock back on the shelves, so we’ve worked hard to make that happen, and offer even more value by adding the ribbon and envelopes.
Which is the perfect segue into shipping… We needed to make some shipping tweaks, which resulted in shipping prices being raised. I wanted to explain why the changes were necessary, and in so doing hope you’ll appreciate that we are doing our best to serve you even better!
We have been experiencing various issues when shipping completely via USPS including lost orders, misdelivered orders, and seriously delayed shipping times, which coupled with the recent postal increase and uncertainty over the future of the USPS forced us to look in other directions.
We are moving to ship as much as possible via FedEx and FedEx Smart Post. With FedEx Smart Post, the last leg of delivery is provided by the USPS, but ultimately FedEx takes responsibility for the package. All of the new shipping rates are listed here as well as on the sidebar of most of the pages on the website.
You’ll notice that for orders in Canada and Internationally, there are two levels of pricing available; one for Stamps and Die-namics and one for orders containing card stock and felt. Simply put, we don’t want to penalize customers wanting to order Stamps and Die-namics only by charging higher rates. However, should you wish to order card stock or felt, we have to charge a higher shipping cost as those orders are expensive to ship. If you order card stock or felt and select the cheaper shipping, you’ll be sent a money request for the additional shipping cost and your order will not be shipped until it is paid.
It will take us a few weeks to fully transition to our new shipping method, but will move as quickly as possible so we can continue to provide you with the extraordinary service you’ve come to expect from My Favorite Things.